Position Overview & Specifications

**Previous post office experience ONLY.**

Customer service assistants need to have a thorough knowledge of all the products their post office provides.

The duties may include:

  • Selling stamps and weighing/charging for letters, packets and parcels.
  • Dealing with a range of financial services, including banking, foreign currency, a variety of insurance products and travel services.
  • Paying pensions and benefits.
  • Accepting payment for a wide variety of bills, such as electricity, gas and water bills.
  • Issuing tax discs and dealing with motor vehicle registrations.
  • Dealing with passport and driving licence applications.
  • Ordering shop items and dealing with stock.

The job of a customer service assistant is a combination of dealing with customers and using computers to aid sales and other transactions. There is now a great deal of emphasis on sales, and all consultants must be comfortable in promoting and selling the products on offer at their branch.

Job Type: Part-time

Schedule:

  • Holidays
  • Monday to Friday

Work Location: In person

Reference ID: Little harwood Blackburn